Clinic copay collected at the consult room, not the counter.
Clinic SaaS embeds Tapped to collect copays, deductibles, and cash-pay visits inside the consult flow, not at a counter where 18% of patients walk out without paying. PCI-DSS Level 1, PDPA-aligned, and billing-code-aware.
Used by EMR vendors, clinic management platforms, telehealth follow-up systems, dental practice software, and specialty-clinic SaaS.
The four ways Tapped fits the healthcare flow.
A generic payments API doesn't know where the tap should happen, when the authorisation should hold, or how the tip should split. These are the things we built for your vertical specifically.
Copay at the consult, not the counter
The doctor hits "close visit," the balance is computed against the insurance EOB, and the patient taps on the nurse's iPad without leaving the room. Walk-out rate drops from 18% to under 3%.
PHI-aware transaction metadata
Procedure codes travel as opaque tokens, enough to reconcile against insurance claims, never enough to leak PHI through the card descriptor. PDPA, PIPA, PIPL-compliant per market.
Stored cards for chronic visits
Chronic-care patients store a card once at first visit and tap a mobile credential on follow-ups. Card-on-file is scheme-compliant MIT (merchant-initiated transaction), not a "we have their card on record" hack.
Insurance top-up splits
Split a $180 visit across a $150 insurance line and a $30 patient-pay tap in a single authorisation. Your clinic never hand-reconciles partial insurance pay.
Medika+, 210 clinics across MY.
We'd modelled the walk-out problem for years. The answer turned out to be: move the payment to where the decision is made. Tapped was the only API that let us do that without building a PCI environment.
Questions healthcare platform teams actually ask us.
We get them on every call. If yours isn't answered here, the sales team has the longer version.
How quickly can we go live in production?+
Median go-live from sandbox key to first production tap across healthcare platforms is 12 days. Fastest to date was 9 days (OrbitSalon); typical range is 2–4 weeks depending on how deeply you want sub-merchant onboarding embedded.
Which acquirers / PSPs do you route to?+
Tapped Onboard is PSP-agnostic. Your sub-merchants end up routed to Stripe, Adyen, Airwallex, or a local sponsor bank depending on market, card type, and cost, you see one API and one blended rate; we handle the routing.
Do we need to become a payment facilitator?+
No. Tapped operates as the PayFac under its own MAS / BSP / BNM (etc.) licences per market. You're a distribution platform, not a regulated entity. The regulatory surface sits with us, not you.
Can we offer our own platform fee on top of tap-to-pay?+
Yes. You set a take rate per merchant (or per transaction type), Tapped settles to you the spread net of interchange+ and our platform fee. Most healthcare platforms see 30–60 bps margin on card volume.
What about refunds, disputes, chargebacks?+
Full dispute API with automated evidence packaging from the metadata you pass at authorisation. Dispute win rate across the healthcare vertical was 68% in 2025, materially above the scheme average of 43%.
See the healthcare sandbox in 20 minutes.
Walk a sales engineer through your integration goals; leave with a sandbox key, a shortlist of the three highest-impact endpoints for healthcare, and a 12-day go-live plan.