Customers · Platforms building on Tapped

Vertical SaaS platforms across APAC, shipping tap-to-pay in days.

We build infrastructure so platforms don't have to. Here's what that unlocks, told through the platforms that have actually done it.

Platforms processing on Tapped, selected
47
Platforms processing live, beta, or in integration across APAC
12days
Median time from sandbox key to first live tap
3.2×
Average ARPU lift platforms see after embedding Tapped
99.995%
Rolling 12-month uptime across all live markets
Case studies

Three platforms. Three verticals. One integration.

Detailed breakdowns are available under NDA, these are the numbers teams have let us share publicly.

🇵🇭Philippines · Live since 2025 Q4
Kanpai.POS · Restaurant platform

From zero terminal hardware to 4,800 stores tapping in 11 weeks.

Kanpai.POS runs the back-of-house stack for mid-market Filipino restaurant groups. They wanted to let servers take card payments at the table, but every existing option meant leasing 3,000+ physical terminals from an acquirer, reconciling statements across two vendors, and waiting six weeks per store for hardware.

We replaced a six-week courier onboarding with a QR code their manager scans on day one. Tapped was live in our app before our procurement team finished the sponsor-bank evaluation.
Marco Santos, CTO at Kanpai.POS
Tap Terminal · PIN-on-Glass Tapped Onboard BSP Category D PHP · T+1
Stores live on Tapped
4,800 in 11 weeks
Zero terminal hardware shipped; 100% PIN-on-Glass on the existing server phone fleet.
ARPU lift vs. previous stack
+248%
Spread on card volume, formerly handled by a third party, now retained by Kanpai.
Go-live time, per store
< 1 day
KYB decision + first tap on the same business day, for 94% of stores onboarded.
Engineering headcount on payments
2 engineers
Part-time. Prior plan required a 6-person dedicated payments team.
Salons on OrbitSalon + Tapped
612 in 6 months
Singapore + rolling out to Malaysia. 89% elected the Tapped payments add-on on first install.
Average tip captured per appointment
+18%
vs. cash-out. Auto-split to stylist via Tap Ledger; no manual tip reconciliation.
Checkout completion rate
96%
Tap-to-pay handoff happens inside the booking flow, not a separate EFTPOS device.
Revenue per booked appointment
+SGD 4.20
Net spread to OrbitSalon after Tapped's blended rate, at the 0.75% markup tier.
🇸🇬Singapore · Live since 2026 Q1
OrbitSalon · Salon & wellness booking

Booking, service, payment, finally one app.

OrbitSalon had a great scheduling product, but stylists were still running to a counter EFTPOS at the end of every appointment. Tips were cash, bookings didn't tie to revenue, and OrbitSalon's attach on payments was zero because integrating 47 different acquirers across a salon's 3-year replacement cycle was untenable.

Tapped was the first payments vendor whose API assumed we'd have 600 sub-merchants with one-stylist salons. Everybody else wanted a sales call per salon.
Liyana Abdul, Head of Platform at OrbitSalon
Tap Terminal · PIN-on-Glass Tapped Onboard · self-serve Tip-split via Tap Ledger SGD · T+0 settlement
🇭🇰Hong Kong · Live since 2026 Q1
Fieldwork/ · Field services platform

Your plumber's phone is now a card reader, the day they sign up.

Fieldwork/ is the leading dispatch stack for HK-based plumbers, electricians, and HVAC contractors. Tradespeople wanted to take card payment at the customer's door, but fleet-issuing 800 mPOS readers to independent contractors and then recovering them when someone quit was an operational dead-end.

Our churn problem was actually a terminal-logistics problem. Tapped made the reader something that lives on a phone, so when a contractor leaves, they just lose access.
Henry Lau, COO at Fieldwork/
Tap Terminal · offline tap FPS payout Per-tap dispute routing HKMA SVF partnership
Tradespeople accepting tap
2,140 in 16 weeks
Independent contractors onboarded through Tapped Onboard. Zero hardware shipped.
Card acceptance rate
78%
Up from 12% on the cash-only baseline. Typical job ticket went from HKD 640 to HKD 1,180.
Late-payment recovery
− 82%
Pay-at-job tap-to-pay replaced 30-day invoicing for 4 of 5 service categories.
Payment-related support tickets
− 64%
One vendor, one ledger, one reconciliation file. No more "the EFTPOS won't connect" on Sundays.
Who builds on Tapped

Five vertical-SaaS archetypes. One infrastructure layer.

Different industries, same problem: every platform needs payments, and no platform wants to become a payments company.

What platform teams say

Unvarnished from the engineering Slack channel.

The webhook semantics are what sold me. I don't want to argue with a support bot about a duplicated capture at 2am, I just want idempotency keys to work. With Tapped, they do.

PJ
Priya Jayaraman
Staff engineer · Medika+

We used to need a compliance hire before we could enter Thailand. Now we need a pull request.

HL
Henry Lau
COO · Fieldwork/

Tapped Onboard gave us a clean answer to 'how do we KYB a one-stylist home salon in Penang?' Every other vendor just stared at us.

LA
Liyana Abdul
Head of Platform · OrbitSalon

The sandbox accepts the full EMV test-card set. I could build our entire tap flow on a Saturday without talking to a human.

DW
Daniel Wei
Founding engineer · Kapai PMS

We made more from the payments spread in the first quarter than from our SaaS subscription line. Tapped changed our P&L shape.

MS
Marco Santos
CTO · Kanpai.POS

Their on-call engineer joined our Slack and answered an event-ordering question in four minutes. I've never had a payments vendor do that.

AN
Arya Nugroho
Lead platform eng · RuangKerja
Be the next one on this page

Every platform on this page started with a sandbox key.

No sales call required. Spin up sandbox credentials, wire up a sub-merchant, take a test tap. When you're ready to go live in your launch market, we're here.