Solutions · Salon & Wellness 🇸🇬 🇲🇾 🇹🇭 🇭🇰

Booking, check-in, check-out, all the way to the tap.

The salon chair, the spa room, the therapist's phone. Booking platforms embed Tapped so the guest walks out having paid in the chair, without a receptionist, a PED, or a card-on-file fallback. Tips, packages, re-book, all in one checkout.

Used by booking software for hair, nails, spa, massage, wellness clinics, med-spas, and multi-location chains across APAC.

🇸🇬 🇲🇾 🇹🇭 🇭🇰  salon & wellness.scene / live
Tapping now
Tapped
$48.50
Approved · ARQC 9F26
🇸🇬 Singapore
OrbitSalon
+18% · tip rate uplift
Live tap
+ 78%
of guests pay at the chair, not the counter
78%
of guests pay at the chair, not the counter
+18%
average tip rate vs counter-paid salons
9d
median go-live, OrbitSalon
0
chargebacks on packages in 2025
What's different for salon & wellness

The four ways Tapped fits the salon & wellness flow.

A generic payments API doesn't know where the tap should happen, when the authorisation should hold, or how the tip should split. These are the things we built for your vertical specifically.

Therapist-pocket checkouts

The therapist finishes the treatment, holds their phone, guest taps, done. No walk to the counter, no receptionist interception, no "let me swipe you at the front."

Packages & stored value

Handle pre-paid package consumption, stored-value top-ups, and class credits with proper ledger entries, not a tip-jar adjustment on a card transaction. Tax-clean, dispute-safe.

Tip prompts that work

Post-service tip flow with locale-aware presets (JP: no prompt; SG: 10/12/15%; HK: optional) surfaces at the right moment, in the right currency, at the therapist's chair, not the counter.

Re-book lock-in

Confirm the next appointment while the card is still on the screen, we hold the authorisation, your platform confirms the booking. Industry re-book rate 41% vs 24% counter-paid.

Case study

OrbitSalon, 310 salons integrated.

🇸🇬 Singapore · Live since 2026 Q2
The counter was a bottleneck we'd been architecting around for years. Tapped let us delete it. Our stylists tap on their iPhone between clients.
Priya Nair · VP Product · OrbitSalon
310
salons integrated
+18%
tip rate uplift
9d
sandbox → production
FAQ

Questions salon & wellness platform teams actually ask us.

We get them on every call. If yours isn't answered here, the sales team has the longer version.

How quickly can we go live in production?+

Median go-live from sandbox key to first production tap across salon & wellness platforms is 12 days. Fastest to date was 9 days (OrbitSalon); typical range is 2–4 weeks depending on how deeply you want sub-merchant onboarding embedded.

Which acquirers / PSPs do you route to?+

Tapped Onboard is PSP-agnostic. Your sub-merchants end up routed to Stripe, Adyen, Airwallex, or a local sponsor bank depending on market, card type, and cost, you see one API and one blended rate; we handle the routing.

Do we need to become a payment facilitator?+

No. Tapped operates as the PayFac under its own MAS / BSP / BNM (etc.) licences per market. You're a distribution platform, not a regulated entity. The regulatory surface sits with us, not you.

Can we offer our own platform fee on top of tap-to-pay?+

Yes. You set a take rate per merchant (or per transaction type), Tapped settles to you the spread net of interchange+ and our platform fee. Most salon & wellness platforms see 30–60 bps margin on card volume.

What about refunds, disputes, chargebacks?+

Full dispute API with automated evidence packaging from the metadata you pass at authorisation. Dispute win rate across the salon & wellness vertical was 68% in 2025, materially above the scheme average of 43%.

Ready to embed tap-to-pay?

See the salon & wellness sandbox in 20 minutes.

Walk a sales engineer through your integration goals; leave with a sandbox key, a shortlist of the three highest-impact endpoints for salon & wellness, and a 12-day go-live plan.